Golden Homes Terms and Conditions

At Golden Homes we believe in keeping our clients informed of every step in the real estate journey, and our website is no different. By continuing to use this website you agree to the following Terms and Conditions.

1. Introduction

This page states the terms and conditions under which you may use the website, (the “Website“).

The Website is made available to you by Golden Homes (being the SA Golden Homes Property Group (Pty) Limited t/a Golden Homes, registration number 2006/025547/07, a limited liability private company duly registered in the Republic of South Africa, including its subsidiaries, and holding companies from time to time) (referred to as “GH“, “SAGH”, “we“, “us” and “our“) (“Terms and Conditions“).

SAGH is predominantly a real estate group offering a full spectrum of property services. SAGH and its affiliates have a significant network of offices in South Africa.

2. Contact Us

The Website is controlled by SAGH. Should you have any queries or comments about the Website or our Privacy Policy you may contact us at:

a) our physical address: 15 Wattle Road, Primrose, Germiston, 1401
b) our postal address: 15 Wattle Road, Primrose, Germiston, 1401
c) our email address:; or
d) our contact number: +27 (0)11 828 4976

3. Terms of use

These Terms and Conditions are binding and enforceable against all individuals and/or entities (referred to as “you“; “your” or “user“) that access or use the Website, or any part thereof.

By using the Website, you will be regarded as having read these Terms and Conditions and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use the Website.

4. Changes and amendments to these terms and conditions

SAGH reserves the right to amend the information displayed on the Website including the Terms and Conditions at any time without notice to you.

It is your responsibility to visit the Website periodically to review the Terms and Conditions to which you are bound.

The new terms will be effective as soon as they are posted on the Website and, by continuing to access or use the Website, you will be deemed to have accepted the new terms and conditions (as published on the Website).

5. Copyright and intellectual property

The Website (and all related pages) including, but not limited to, pictures, photographs of properties used on the Website, any content, software, text, graphics, trade names, logos, trade-marks, designs and service marks or any other material contained in or electronically distributed on the Website (collectively referred to as the “Website Content“) are protected by law, including but not limited to copyright and trade mark law (whether in South Africa or elsewhere in the world where the Website is accessed and/or used).

The “SA Golden Homes Property Group“, “Golden Homes“, logo is a trademark registered in the name of SA Golden Homes Property Group (Pty) Ltd in South Africa.

The Website, including the Website Content and SAGH Trademarks, is the exclusive property of SAGH.

You understand that any reproduction of the Website Content and/or the SAGH Trademarks by you or any third party in any manner whatsoever is strictly prohibited.

You will not / may not:

a) acquire any right, title, or interest in or to the Website; Website Content or SAGH Trademarks;
b) make a permanent copy of or reproduce this Website and/or the Website Content in any form whatsoever;
c) reproduce or incorporate this Website into any other website; and
d) frame this Website without the express written consent of SAGH.

You may only print, display, or download temporary copies of the Website Content to your computer for your own personal noncommercial use.

Any use, distribution, or reproduction of the Website Content or SAGH Trademarks is prohibited (unless you are expressly authorised to do so by SAGH in writing). To obtain permissions for the commercial use of any Website Content and/or SAGH Trademarks you must contact us at prior to such use.

Where any of the Website Content has been licensed to SAGH or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party may impose on you from time to time, and you agree to comply with such third-party terms and conditions. You acknowledge that it will be your responsibility to familiarise yourself with such third-party terms and conditions.

6. Links to third party websites

This Website may contain hyperlinks or reference to third party websites, news, advertisements, or reviews (collectively “third party links“) independently published and over which SAGH has no control. These Terms and Conditions do not apply to such third-party links.

Any third-party links on the Website are for your convenience only. Any such link does not mean that SAGH endorses it or has any association with the proprietor of the third-party links.

Notwithstanding the fact that the Website may refer to or provide third-party links, your use of such third-party links is entirely at your own risk and we assume no responsibility for any loss, expense, claim or damage whatsoever, whether direct, indirect, or consequential, arising from your use of such third-party links or your reliance on any information contained therein.

7. Interruptions and omissions

While we take every care to ensure that the standard of the Website remains high and to maintain the continuity of it, you acknowledge that the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate this Website (or any part of it).

You agree that SAGH will not be liable to you in any manner whatsoever if it chooses to suspend, modify, or terminate the Website.

8. Disclaimer

While reasonable care has been taken to ensure that the information contained on the Website is accurate, we cannot guarantee the accuracy thereof.

All erf and building size values which may be displayed on the Website are displayed as approximate size values and SAGH makes no representation nor gives any warranty that the erf and building size values are accurate and/or up to date.

SAGH provides the Website on an “as is” and “as available” basis and makes no representations or warranties of any kind (express or implied) with respect to the Website or the Website Content (including, but not limited to any pictures, photographs of properties, text, graphics, advertisements, files, links, financial calculators, currency conversion; erf and building size/s, general property information or other items on the Website) and disclaims all representations and warranties.

In addition, SAGH makes no representation nor give any warranty, undertaking or term (either express or implied) as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses, Trojans, bombs, time-locks or any other data code or harmful mechanisms (which could corrupt or affect the operation of the Website or our systems) of the Website Content.

We make no representation nor give any warranty that the Website Content will be accurate, up to date, uninterrupted or error free.

SAGH cannot be held liable for any inaccurate information or content published on the Website save where such liability arises from the gross negligence or wilful misconduct of SAGH.

SAGH shall not be liable for any direct, indirect, incidental, special, or consequential loss or damages which might arise from your use of, or reliance upon, the Website and/or the Website Content; or your inability to use the Website and/or the Website Content, and/or any unlawful activity on the Website and/or third-party links.

You hereby indemnify SAGH against any loss, claim, or damage which may be suffered by yourself or any third party arising in any way from your use of the website, website content, and/or any third-party links.

Nothing on the Website shall be regarded or taken as financial, investment, or property advice. The information contained on the Website may not be relied upon in connection with any financial, investment, or property decision you may make.

Kindly contact us to report any possible Website malfunctions or errors by way of email to

9. Indemnity

You hereby acknowledge that you are solely responsible for the use to which you put the website, and all the results and information you obtain from it, and that all warranties, conditions, undertakings, representations, and terms whether expressed or implied, statutory, or otherwise, are hereby excluded by SAGH to the fullest extent permitted by law.

Save in respect of liability for death or personal injury arising out of our gross negligence or for fraudulent misrepresentation, we and all contributors to the Website hereby disclaim, to the fullest extent permitted by law, all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in delict, contract or otherwise, and arising out of, or in relation to, or in connection with, your access to or use of or inability to use the Website.

10. Privacy and protection of personal information (POPI)

Personal information is crucial to the running of SAGH’s business and is one of its most valuable business tools. We respect and value the security and privacy of your personal information and follow security procedures when storing and disclosing your personal information to prevent unauthorised access to such information.

You agree that we may collect, store, and use certain personal information about you in accordance with clause 11 below.

11. Types of Information Collected

When you register on the SAGH Website there is certain personal information that is collected about you so that we can provide you with the service you have requested. This information includes but is not limited to:
a) Name
b) Email
c) Contact telephone numbers

Should you choose to register on the SAGH Website and provide us with personal information, it will be used for the purpose of providing you with the service you requested in conformity with the Electronic Communications and Transactions Act, 25/2002.

We respect your privacy and undertake not to sell, rent, or lease your personal information to others.

We will only register your email address if you have registered on the SAGH Website. It will only be used for the purpose for which you provide it and will not be added to a mailing list unless you request that this be done. We will not disclose it without your consent.

12. Social Media

Should you share the SAGH Website, or any content on the Site that we create and make available in connection with the Site, including but not limited to the written content, visual interfaces, interactive features, graphics, designs and photographs, on any social media platforms, your activity may be visible to third parties depending on the privacy setting you have chosen on the applicable social media platforms.

SAGH operates various social media communities on various platforms such as Facebook, LinkedIn, YouTube, Instagram, Twitter, etc. When you connect with us via any such platform, we may receive personal information about you. The way your personal information may be used is set out in the applicable privacy policy of such social media platform. You should read their privacy policies together with the SAGH Terms and Conditions.

13. Email Subscriptions

We maintain a list of email addresses for correspondence purposes and the occasional Newsletter. By accepting our Terms and Conditions you acknowledge and accept our correspondence. You can at any time unsubscribe from any email service with SAGH. Our server has been configured in such a manner that e-mail addresses can only be accessed by authorised SAGH staff.

14. Cookies

To make your experience visiting the Website as simple and convenient as possible we use “cookies”. The Website uses first-party cookies and second-party cookies and other similar technologies for measurement, data analysis, targeted advertising, and potential personalisation of the Website so that SAGH can better serve you with further customised information when you return to the Website.

“Cookies” are small text files containing small amounts of information which are downloaded to your device when you visit a website. “Cookies” are sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. “Cookies” are useful as they allow a website to recognise your device. “Cookies” thus recognise repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and content. “Cookies” can thus be used to enhance your interactive experience and generally improve the Website.

Should you not want your information to be collected using cookies, the site will allow you to deny or accept the cookie feature and/or which notify you when you are sent a “cookie”, giving you the chance to decide whether to accept it. You can learn more about cookies at If you do not accept the use of “cookies” or fail to deny the use of “cookies”, you consent to SAGH’s use of any of your information collected by SAGH using “cookies”. Such use shall be limited to use for marketing, compiling statistics, and to provide you with better access to the Website.

Your use of the Website is also tracked using Google Analytics “Universal Analytics” tracking solution which anonymises and aggregates data about your behaviour on the Website. In addition, the Website uses Google Analytics Demographics and Interest Reporting. SAGH will not facilitate the merging of your personal information with non-personally identifiable information collected through Google advertising products or features unless you are notified thereof and consent (or opt-in) thereto. You may opt-out of the Google Analytics Display Advertiser features by visiting

15. Invalidity

If any part of these Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

16. General Provisions

These Terms and Conditions are governed by the laws in force in the Republic of South Africa.

In the event of any dispute arising between you and SAGH, you consent to the jurisdiction of the Gauteng High Court (notwithstanding that the quantum in the action or proceedings may otherwise be beyond the monetary jurisdiction of that court).

SAGH may legally assign any of its rights and obligations under these Terms and Conditions at any time without giving you notice.

You agree that you may only use the Website for lawful purposes and may not in any manner whatsoever modify, distribute, or exploit the Website Content thereof without SAGH’s prior written consent. You also agree that you may not abuse or misuse the Website or the Website Contents in any manner whatsoever.

No matter what your property needs are, we will ensure consistent transparency according to our terms and conditions.

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