CPA

30. CPA – Consumer Protection Act

Estate Agents This Act came into being on the 1st April 2011 and has bearing on property transactions. One of the key definitions in the Act is that of “supplier”. Estate Agents are suppliers and their services fall within the provisions of the Act. Estate Agents are not responsible for any ‘goods’ relating to their service. As Estate Agents we offer a service relating to the...

I13. Voetstoets, Latent and Patent Defects

Section 4.1.1 of the Code of Conduct + CPA = Questions about the appropriateness of the "Voetstoots" clause = the "birth" of the "Property Condition Report" = Introduction Section 4.1.1 of the Estate Agents Code of Conduct provides that an estate agent who has a mandate to sell a property shall: "convey to a purchaser ….  all facts concerning such property as are, or should reasonably in...

O11. Consumer Protection Act

In the past, people have not always been protected against the suppliers of goods or services. Suppliers misled consumers about the quality of their goods or services or offer goods or services on unreasonable terms and conditions, leaving the consumer with no remedy in the event of a problem occurring with these goods or services. From 1 April 2011, the Consumer Protection Act (“CPA”) supplies...

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