All orders need to be placed through Support via the SAGH portal. Once received the order will be processed accordingly. Should there be any queries regarding your order, we will contact you via email to clarify.
All communications must be done via email or the Portal. Any verbal or telephonic communications cannot be verified and any disputes regarding orders will be dismissed and treated as not requested.
Should the items you have ordered be in stock then you can expect delivery within 3 (three) to 5 (five) working days. Any other orders will be dispatched within 14 (fourteen) days unless the order is subject to an external supplier that is unable to deliver within our specified terms. Any delays will be communicated to you via email or the SAGH portal.
Prices listed on the stock items are subject to increases without notice. Such increases will only be made should our suppliers have increased their costs to us.
It is our aim to always supply stock to you at the lowest and/or best rate we can obtain.